Osama El-Sherif
Who is?
1. IT/Telecom Consultant.
2. 29+ years variant experiences in IT Development, IT Support, Training and Project Management
3. IT & VAS and IT-Service Management.
4. Many Technical, Soft Skills, Project Management, Service Management and Managerial courses & certification
5. Long and proven hands-on experience in the mentioned fields
6. Ownership, Customer Satisfaction, Quality, Time and Cost efficiency are my top priorities
    Basic Education:
  • B. Sc. Ain Shams University

  • Technical:
  • Introduction to Data Processing Systems "AMAC – Al-Ahram"
  • Programming in COBOL "AMAC"
  • COBOL Workshop "AMAC"
  • FoxPro for DOS Ver. 6.0 (Advanced)
  • Access 2.0 (Advanced) & ADT
  • Oracle 7.0/8.0 – Architecture/SQL, PL/SQL
  • Oracle9i Advanced PL/SQL Technical
  • Developer 2000 (Forms / Reports)
  • Designer 2000
  • Unix Shell Scripting

  • Soft Skills:
  • First Aid
  • Crisis Management
  • Creative Problem Solving & Decision Making
  • Risk Assessment
  • Time & Stress Management
  • Stress Management (Dr. Ebrahim ElFeky)
  • 7 Habits of Highly Effective People
  • IMPA (Project Management), AUC.
  • Business Simulation 14-16 Feb-06 Logic
  • Business Process Mapping and Re-Engineering
  • Marketing for Non-Marketeers 10-11 May-09
  • Finance for Non-Financials, 31 Mar-10
  • Public Speaking (Presentation Skills) 29-30 Apr-09
  • VBO (all levels conducted at VFE) 22 Nov-05, 18 May-06, 13 Sep-06
  • Change Matters 1, 22 Feb-10

  • Project Management/Service Management/Quality:
  • IMPA (Project Management), AUC
  • ITIL 2011 v 3.0 – Foundation
  • ITIL 2011 v 3.0 – Capability (OSA – SOA - PPO - RCV)
  • COBIT foundation
  • Lean Six Sigma Green Belt (IQF), (24-Dec-2016)

  • Management & leadership:
  • Evolving Manager (VF Academy), 25-26 Oct-10
  • Management Excellence ( Supervisory level)
  • Managing for Success (including Coaching Skills) 11-12 Nov-08
  • 3Cs - Workshop for Communication 4 Dec-07 – VFE
  • 3Cs - Workshop for Coaching 16 Jan-08 – VFE
  • 3Cs - Workshop for Career Development 31 Jan-08 – VFE
  • 3Cs - Coping with change. Martin Narey, 14 Dec-08
  • 3Cs - Choose your attitude. Miles Hilton-Barber, 18 Jan-09
  • 3Cs - Audience with Steven Covey. Steven Covey, 3 Oct-10
  • Journey to Leadership – Parts I, II, III, IV. (IV-> 11-13 Dec-05)
  • The Leaders' Challenge
  • Achievers Way, Your roadmap to achieving results, Collaboration WLS